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Ontario Car Brokers Inc. ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites ontariocarbrokers.ca and ontariocarbrokers.com, or when you interact with us in connection with our vehicle financing brokerage services.
This policy is governed by and compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Consumer Privacy Protection Act (CPPA), Ontario's applicable privacy legislation, and Canada's Anti-Spam Legislation (CASL). By using our website or submitting a finance application, you consent to the practices described in this policy.
Ontario Car Brokers Inc. is a vehicle financing brokerage incorporated in Ontario, Canada. We act as an intermediary between clients and dealerships and financial institutions across Ontario to facilitate vehicle financing and purchasing.
We collect personal information that you voluntarily provide to us and information collected automatically when you use our website.
When you submit a finance application or contact form, we may collect:
When you visit our website, we and our third-party service providers may automatically collect:
When you submit a finance application, we verify your phone number using a one-time SMS code. This verification process is handled by Twilio Inc. and a temporary verification token is stored briefly to confirm your identity before submission. No verification codes are stored after the session ends.
We use the information we collect for the following purposes, all of which are consistent with the reason you provided the information:
By submitting a finance application and verifying your phone number, you expressly consent to receive transactional SMS messages from Ontario Car Brokers Inc. regarding your application. These messages may include application confirmations, follow-up requests, and status updates.
We comply with Canada's Anti-Spam Legislation (CASL). We will not send commercial electronic messages without your express or implied consent, and we will honour all unsubscribe requests promptly.
We do not sell your personal information. We may share your information in the following limited circumstances:
We work with the following third-party service providers who process data on our behalf under appropriate data processing agreements:
These providers are contractually obligated to protect your information and use it only for the purposes we specify. Some providers are located outside Canada; where this is the case, your information may be subject to the laws of those jurisdictions.
With your consent, we may share your application information with licensed dealerships and financial institutions in Ontario for the purpose of facilitating vehicle financing on your behalf.
We may disclose your information where required by law, court order, or government authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Application data is generally retained for a period of up to two (2) years to allow for follow-up financing inquiries. You may request deletion of your information at any time by contacting us at info@ontariocarbrokers.ca.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device by your browser.
You may control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. As our cookie usage evolves, we will update this policy and may introduce a cookie consent mechanism in accordance with applicable law.
Under PIPEDA and applicable Canadian privacy law, you have the following rights regarding your personal information:
To exercise any of these rights, please contact our Privacy Officer at info@ontariocarbrokers.ca or in writing at 8044 Dixie Road Unit 4, Brampton, ON. We will respond within 30 days.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS/TLS), Cloudflare security infrastructure, server-side secret management, and access controls. While we strive to protect your information, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete such information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:
You also have the right to contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or 1-800-282-1376.